Terms & Conditions
EFFECTIVE DATE: 16 September 2026
Welcome to Blush & Thread. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our services or purchasing any product.
1. About Blush & Thread
Blush & Thread is an online platform showcasing and facilitating the purchase of beauty, skincare, personal care, and related products under Blush, as well as fashion products under Thread.
Products listed under Blush are 100% Oriflame products. Product names, descriptions, usage instructions, ingredients, and other product information are provided for informational and purchasing purposes.
2. User Accounts
Certain features of the website require you to create or use an account.
You may sign in using:
- Your email address and password; or
- Google Sign-In.
You are responsible for keeping your account information secure and for all activity performed through your account.
You must provide accurate information when creating an account and must not use another person's account without permission.
3. Product Information
We make reasonable efforts to ensure that product information, images, prices, and availability displayed on the website are accurate.
However, product packaging, appearance, ingredients, availability, or other manufacturer-provided information may change from time to time. The actual product received may therefore differ slightly from images displayed on the website.
For product usage, ingredients, precautions, and other safety-related information, customers should refer to the product packaging and official manufacturer information.
4. Orders and Payments
An order is considered confirmed only after the order has been accepted and the required payment has been successfully completed, where applicable.
We reserve the right to cancel or refuse an order in situations including product unavailability, pricing errors, suspected fraudulent activity, or other circumstances beyond our reasonable control.
5. Returns and Refunds
Our return and refund conditions are described in our Refund & Return Policy.
Customers must return the parcel to the seller within 24 hours of receiving the parcel to qualify for a full refund.
Returns requested or delivered after the 24-hour period will not be accepted and will not qualify for a refund.
6. Website Chat
Blush & Thread provides an in-built chat feature for communication between a customer and the website administrator.
The chat is intended for customer support, product-related communication, order-related communication, and other relevant assistance.
The chat is designed as a one-to-one conversation between the customer and administrator. Other customers cannot access your private conversation.
Users must not use the chat system for unlawful, abusive, fraudulent, threatening, or inappropriate activities.
7. Account Deletion
You may request deletion of your Blush & Thread account at any time.
When your account is deleted, the personal information and account-related data associated with the account may be permanently deleted, subject to information that we may be legally required to retain.
Account deletion is permanent and cannot be undone.
8. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to accounts, systems, or data.
- Interfere with the security or operation of the website.
- Submit false or misleading information.
- Abuse the chat or other website features.
- Attempt to exploit, damage, or disrupt the website.
9. Intellectual Property
The website's design, branding, text, graphics, logos, and original content are the property of Blush & Thread or their respective owners and may not be copied, reproduced, or distributed without permission.
Oriflame trademarks, product names, images, and other intellectual property remain the property of their respective owners.
10. Limitation of Liability
Blush & Thread will make reasonable efforts to provide accurate information and maintain the availability and security of the website. However, we cannot guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
Blush & Thread is not responsible for circumstances beyond its reasonable control, including third-party service interruptions, delivery delays, technical failures, or changes made by manufacturers.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Any updated version will be published on this page with the revised effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
12. Contact
For questions regarding these Terms & Conditions, returns, products, orders, or account-related matters, please contact us through the contact details or chat facility provided on the website.


